location disabled for my device

Query melbs 0 Reputation points
2026-09-02T23:36:20.78+00:00

Hi there,

Just got a new lenovo laptop with windows 11 and I want to activate find my device and it says location disabled for my device however location is on.

Location services ON
Let apps access location ON
All apps ON

Let desktop apps access yoru location ON

Default location (Set)

Allow location override ON

  • I've tried to turn location off and on, add the apps, take the apps off.
  • There is no reset button which was previously described (must be on older windows)

I tried this as well:

Restart the Geolocation Service

  • Press Win + R, type services.msc, and press Enter.
  • Scroll down and find Geolocation Service.
  • Right-click it and select Restart (or Start if it is stopped).
  • Right-click it again, select Properties, change the startup type to Automatic, and click Apply. [1]

How do I fix it?

Windows for home | Windows 11 | Security and privacy
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  2. S.Sengupta 32,031 Reputation points MVP Volunteer Moderator
    2026-09-02T23:45:07.81+00:00

    Open Maps and see if it finds your location:

    If Maps can't find you either → the issue is at the Windows location-platform level, not Find My Device specifically. Go straight to the registry check — a leftover DisableLocation key in the OEM image is common on new Lenovo units and won't show up as a toggle in Settings at all.

    [Press Win+R, type regedit. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\LocationAndSensors. If a 'DisableLocation' value exists and is set to 1, delete it or set it to 0]

    If Maps can find you fine → the problem is specific to Find My Device, which almost always means the account type . Check Settings > Accounts > Your info — if it shows a work/school account instead of a personal Microsoft account, that's your answer, and no amount of toggling location settings will fix it.

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