Recover hijacked microsoft/minecraft account

Question

Recover hijacked microsoft/minecraft account

Nullstrix 0

Hi,

recently i've been hacked. My whole entire microsoft account is compromised by a hacker. I know the email he changed my account to, and i also know the end of his (@kidnap.life) this hacker has hacked my account via a minecraft discord server. I'd like to know what to do now because these last few days i have been trying to recover it and i just wouldn't get that email from microsoft. Some important info than can help is:

the old email was ******@hotmail.com
the hacker hacked my account via the fake discord server "PvP Tiers"
I still have info and clips about me using that account. if u need anymore info feel free to ask!

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1 answer

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Answer 1

John Jefferson Doyon 86,980 Independent Advisor

Hi, @Nullstrix

I understand how important your account is to you, so I’m going to be honest. If the email address has been changed and two-factor authentication has been enabled by the hacker, unfortunately, the account may no longer be recoverable.

Just to confirm:

Try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c
Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

Click "Add comment" to let me know.

Thanks!

Nullstrix 0 Reputation points

2026-09-03T13:37:40.3433333+00:00

Yes, i see the "this account doesnt exist" error
John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-09-03T15:01:35.59+00:00

I understand how stressful it can be to lose access to your account. Unfortunately, if the Microsoft Self-help tool didn’t work, and the email address linked to the account has already been changed, the account is essentially lost.

As a last resort, you can try the Microsoft Account Reinstatement form here: https://www.microsoft.com/digitalsafety/account-reinstatement

Thanks!