How to speak to an agent as phone automation keeps going in a loop

Mark Edwards 0 Reputation points
2026-09-02T15:15:43.1466667+00:00

Hi,

Can you tell me how I get to speak to an agent to get a Tenancy Recovered

There is only one Global Admin account, and it keeps asking for MFA code, but we do not have access to it.

I have been trying to get through on the phone, but the automation system keeps going round in a loop, and getting no where with it. I have tried online also.

I now spent over 2 hours and getting no where, is there someone that I can speak to?????

Regards

ME

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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