Excess cursor pointer on screen

Keith Williams 0 Reputation points
2026-09-02T15:14:09.0333333+00:00

I frequently have an extra cursor pointer on the screen in the middle of the lower left quadrant. It can be removed, temporarily, by restarting the computer. I have idea why it re-appears. I have checked the software list and see that I am NOT using the Microsoft keyboard and mouse software. I first noticed it when I was using the Apple TV app, but that does not have to be active on my screen for the cursor to be there, not is it always there when I am using the app. I would appreciate suggestions.

TIA,

Keith Williams

Windows for business | Windows 365 Business
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  1. AI answer

    2026-09-02T15:14:26.6666667+00:00

    Try these steps in order:

    1. Check display arrangement if more than one monitor is connected. A cursor can appear to be “stuck” when display edges do not line up correctly. Go to Start > Settings > System > Display and review Select and rearrange displays. Drag the display boxes so their edges match where the cursor should move, then select Apply.
    2. Check for Windows updates. Special key and input-device issues can be caused by missing updates. Go to Start > Settings > Update & Security > Windows Update and install available updates.
    3. If the device has a touchscreen, refresh the touch driver. Ghost input can make apps open or close on their own and can interfere with mouse behavior.
      • Open Device Manager.
      • Expand Human Interface Devices.
      • Right-click HID-compliant touch screen and select Disable.
      • Wait a few seconds, then Enable it again.
      • If more than one HID-compliant touch screen entry exists, repeat for each one.
    4. If that does not help, reinstall the touchscreen driver. In Device Manager > Human Interface Devices, right-click HID-compliant touch screen and select Uninstall. Then restart Windows. The driver is reinstalled automatically after reconnecting to the Internet. Note: uninstalling the driver temporarily disables touch input until restart.
    5. Check for nearby device interference if the pointer appears randomly. Move the PC to another room or turn off nearby electronics one at a time to see whether interference is causing unexpected input.
    6. Use a cursor-location utility if the issue is actually a hard-to-find active cursor rather than a duplicate image. In PowerToys, Find My Mouse can spotlight the cursor position.

    If the problem happens mostly with one app, first make sure Windows is fully updated, then test whether the issue still occurs when that app is closed. If the extra pointer continues after the touch-driver refresh and updates, the strongest match is touchscreen or input interference rather than Microsoft Mouse and Keyboard Center.

    References:

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  2. Chen Tran 12,770 Reputation points Independent Advisor
    2026-09-02T15:54:39.0466667+00:00

    Hello Keith,

    Thank you for posting question on Microsoft Windows Forum!

    Based on the issue description. The plausible explanation to this phantom cursor is caused by full-screen media players failing to unrender a custom mouse sprite, or a display driver caching error in the OS hardware cursor plane.

    You can try the following suggested workarounds to see if it works.

    • Try to reset the graphics driver by pressing Win + Ctrl + Shift + B. Your screen will flicker momentarily and beep. This forces the GPU driver to refresh its rendering engine and clear trapped cursor states instantly.
    • Another suggestion is to toggle pointer trails by pressing Win + R, type main.cpl, and hit Enter. Under the Pointer Options tab, check Display pointer trails, click Apply, then uncheck it and click Apply again. Switching between hardware and software cursor rendering flushes the stuck mouse image.
    • It is also worth trying to restart windows explorer by opening Task Manager (Ctrl + Shift + Esc), scroll down to Windows Explorer, right-click it, and select Restart.

    Please note: If your monitor or laptop has a touchscreen or pen digitizer, a failing driver or static charge can report continuous touch input to the lower-left quadrant. Test this by opening Device Manager > Human Interface Devices, right-clicking HID-compliant touch screen, and selecting Disable device.

    Hope the above information is helpful! If it is. Free feel to hit "Accepted" for benefitting others in community having the same issue too.

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