Access Denial issues on Microsoft's end for OneNote on Samsung devices.

Hi Ernesto Ramirez Soria,

I'm sorry to hear you're continuing to experience this issue, and I understand how frustrating it can be when OneNote access is disrupted, especially when you've already identified that other users appear to be experiencing similar behavior. From your comments, it sounds like you've been actively investigating and comparing reports from other affected users.

Based on the information you've shared here and in the other discussion thread, this may be a situation that requires access to internal telemetry, service diagnostics, or backend investigation tools that are not available to community members or volunteer moderators. The Microsoft Q&A community is primarily peer-to-peer and, unfortunately, we do not have visibility into Microsoft's internal systems, service health data, or engineering resources needed to verify whether there is a broader service-side issue.

Because of those limitations, the best next step would be to contact Microsoft Support directly. The support team has access to diagnostic tools and escalation channels that can determine whether this is a known issue, a service incident, or a product-specific problem affecting certain Samsung devices or configurations.

I understand this may not be the answer you were hoping for, but given the apparent scope of the issue and the limitations of the community forum, a support case with Microsoft would be the most appropriate path forward. I hope they're able to investigate and provide more definitive information soon.