The co pilot on word is just on loading

Hello urvi rathod

Thank you for reaching out and informed us about the situation, I understand that Copilot on Word is currently not working and you've performed some troubleshooting steps already, please try this next:

1. Check Word's privacy settings

• Copilot requires connected experiences to be enabled.
• Open Word > File > Account > Account Privacy > Manage Settings, make sure the following are enabled:
  • Experiences that analyze your content
  • All connected experiences
• Close and reopen Word to test

2. Repair Microsoft Office 365:

• Please check this article here on how to Repair an Office application The article only covers for Windows device, if you're using a different device OS (MacOS, Android,..) please do let me know

3. Run the Copilot troubleshooter tools:

• Visit Copilot troubleshooters and follow the instructions.

In case you're using a different type of account (work/school) or using a business license, please also let me know so I can provide further support.

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