Thanks for getting back, Andrew. Any luck?
2026-08 Security Update (KB5121003) (26200.9168) Hp Omnibook x 16 inch AMD 430 Stuck at HP LOGO
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Andrew Novell
0
Reputation points
Hi MS,
Please fix this patch, it is crashing all laptops of this Model with the AMD chip. I heard the Intel's works fine. I have a week left before I can return this laptop.
Processor AMD Ryzen AI 5 430 w/ Radeon 840M, 2000 Mhz, 4 Core(s), 8 Logical Processor(s)
Windows for home | Windows 11 | Windows update
2 answers
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SD - IA 178.2K Reputation points Independent Advisor2026-09-04T06:45:41.8933333+00:00 -
SD - IA 178.2K Reputation points Independent Advisor
2026-09-02T01:56:34.5933333+00:00 Hi Andrew,
Truly sorry for the experience with this. KB5120998 has replaced the update you have mentioned, in preview.
Could you let me know if everything is sorted out with the preview update? I am happy to provide an offline package if needed.
An even better way would be to pause updates until next week, when the next set of updates arrive, which would surely have the fix for it.
I look forward to hearing from you to get the results of the troubleshooting.