I need to get a refund on my business 365 I was unaware I had it

Hi marci koskovich

If you believe you were charged for a duplicate Microsoft 365 Business subscription, please review your subscriptions in the Microsoft 365 Admin Center and cancel the unwanted subscription if applicable. Refund eligibility is determined by Microsoft Billing based on the subscription type and cancellation timing. For official guidance, please refer to:

Cancel your Microsoft business subscription in the Microsoft 365 admin center | Microsoft Learn

If you need assistance with a refund request, contact Microsoft 365 Billing Support through the Admin Center, so the billing team can review the charges and refund eligibility.

• Go to the Microsoft 365 Admin Center > Select the Help & support (headset) icon. If Support Assistant is enabled, turn it off > Type contact support in the search box > Select Contact support, then choose Phone or Email to submit your request.      

For further instructions, you can follow this guide: Get support - Microsoft 365 admin | Microsoft Learn.   

Please note that this forum is a peer-to-peer community. While members can share advice and experiences - do not have access to your account details, credit card information, or billing systems for security and privacy reasons. Therefore, members cannot process a refund directly from here or the ability to escalate cases directly to Microsoft’s internal teams. Therefore, please kindly contact the Microsoft Support team for the most efficient help if needed.

I hope this information helps.