My Microsoft Rewards account got suspended. I was so close to my goal, Can anyone help?

For a suspended Microsoft Rewards account, the only supported path is to contact Microsoft Rewards Support and request a review.

What can be done:

1. Open the Microsoft Rewards support form: Contact us
2. Sign in with the same Microsoft account that was suspended.
3. Submit the form with the account details and a clear explanation that the suspension may be an error.
4. Wait for the Rewards support team to review the case and respond.

Relevant policy points:

• Rewards accounts can be suspended for activities such as multiple accounts, inaccurate account information, using VPN or IP-masking services, bots, macros, mobile emulators, earning from more than one country in the same day, or redeeming points outside the country where they were earned.
• Search earning can also be limited or flagged if searches appear automated or abusive. Repeated violations can lead to suspension and invalidation of points.
• The documentation does not provide a fixed suspension duration. It states that Rewards Support must review account-specific cases.

If the issue is that the Microsoft account itself is locked, sign in at https://account.microsoft.com to request a security code and unlock it. If the account is locked for suspicious activity or Terms of Use violations and the normal sign-in flow does not show Next, use the reinstatement link shown in that sign-in window and follow the instructions. After submission, a Microsoft Online Safety support agent reviews the request and contacts by email.

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• Microsoft Rewards Account Recovery - Microsoft Q&A