Blocked Apps

Dr. Alejandro Bochm-Cabañas 0 Reputation points
2026-09-01T13:56:41.1933333+00:00

An update was made to the computer. After updating the computer I was not able to open the Chirotouch app software. It gives a blocked message. How can I get this fixed ?

Windows for home | Windows 10 | Security and privacy
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  1. Hendrix-V 18,515 Reputation points Microsoft External Staff Moderator
    2026-09-02T03:29:43.52+00:00

    Hi Dr. Alejandro Bochm-Cabañas,

    Since the issue started after a recent update and the application is showing as blocked, it would be helpful to identify exactly what is doing the blocking before making changes. The current thread does not include the exact error message, which is an important clue.

    Could you share a screenshot of the blocked message or the exact wording displayed?

    In the meantime, you can try these quick checks:

    1, Run the application as Administrator

    • Right-click the ChiroTouch shortcut.
    • Select Run as administrator.

    2, Check if Windows blocked the file

    • Right-click the ChiroTouch executable or shortcut.
    • Select Properties.
    • If you see an Unblock checkbox on the General tab, check it and select Apply.

    Since ChiroTouch is a third-party application, verify whether there are any compatibility updates or guidance available for the version you are using.

    Please post the exact error message, a screenshot, and your Windows version (press Win + R, type winver then press Enter). That information will help narrow down whether the block is related to Windows security, application compatibility, or the application's own protection mechanisms.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. MR_MEOW 3,706 Reputation points
    2026-09-01T18:31:50.17+00:00

    Hello,

    Ooooh you got "that" update. hehe. Well lets see here. You said you ran the program fine until the update. It is not a new install or an install file correct? If it is an install file all you do is right click on the exe installer and choose unblock, thats it. Now If it is indeed an existing program then maybe some how it got removed from the fire wall allowance.

    Copy this text here |->

    Control Panel\All Control Panel Items\Windows Defender Firewall\Allowed applications

    <-|

    Then Press Ctrl+R type control.exe enter. press Ctrl+L then Ctrl+V press enter.

    Now add the program to the windows defender allow list.

    open Settings, go to Apps > Advanced app settings, and set the drop-down menu next to Choose where to get apps to Anywhere

    The last one would be to just run the program as administrator I provided a screen shot of what that looks like. You right click on the exe file and choose compatibility click on the run as admin box then choose change for all users and then choose run as admin.

    Try all of that one of them hopefully one should work. After you tried it all just restart the computer and see if it will magically work. The last option would be to uninstall the update but as we know the updates are automatic and would just loop over and over on updating it self putting you back into this spot.

    • Screen shot example run as admin |->

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