That screen usually means the PC still has old organization policy settings from the previous owner.
Try these checks in order:
- Check for a work or school connection
- Open Settings > Accounts > Access work or school.
- If any work or school account is listed, select it and choose Disconnect.
- Restart the PC and check Settings > Privacy & security > Location again.
- Refresh local policy
- Open Command Prompt as administrator.
- Run:
gpupdate /force /boot - After restart, check whether the Location services toggle is available.
- Check the Windows Geolocation service
- Press Win + R, type
services.msc, and press Enter. - Find Geolocation Service.
- If it is Disabled, Edge and Windows location features cannot use location.
- The service should not be disabled.
- Press Win + R, type
- If the device still says it is managed by an organization, clear leftover policy keys Warning: deleting registry policy keys can affect other Windows settings. Back up the registry first. Open Command Prompt as administrator and run these commands one at a time:
Then restart the PC and check the Location page again.reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f reg delete "HKLM\Software\Policies" /f reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f reg delete "HKCU\Software\Policies" /f reg delete "HKLM\Software\Microsoft\Policies" /f - After the toggle is restored
- Go to Settings > Privacy & security > Location.
- Turn on:
- Location services
- Let apps access your location
- Let desktop apps access your location
Windows location uses GPS, nearby wireless access points, cell towers, IP address, or a default location, depending on device capability.
- Windows location service and privacy
- Geolocation doesn't work in Microsoft Edge but works in other browsers
- how to fix this im using windows 11 home ? - Microsoft Q&A Location services cannot be turned on i dont have any school or work account on my laptop
- Location Services are off and can't be turned on... - Microsoft Q&A It says that location services are managed by my organization, but I'm a home user using Windows 11 Pro. There is no "organization", so how do I correct this?
- Location cannot be turned on - Microsoft Q&A I am the administrator of my PC, but I cannot turn on the location services. I get a prompt that says that my organization must make changes to this setting. It is a personal PC that is not part of any organization.