Unable to retrieve the app list and link an app in Visual Studio at 2026 year

Abdullah Burgess 0 Reputation points
2026-09-01T06:46:29.31+00:00

Unable to retrieve a list of apps and link an app in Visual Studio

Hello. I'm an individual developer with a valid developer subscription and an active developer account and have few interested applications. Access privileges cannot be configured separately (becouse individual , not buisness developer) - it is ok.

BUT:

When I try to link my app through Visual Studio, an error occurs, which cannot be corrected. See the full text of the error message below. This error occurred despite the fact that my account is NOT blocked, access rights are NOT configured separately, and my developer subscription is active.

I've tried clearing caches, re-logging in, update Windows, and reinstalling Visual Studio—the problem remains.

Translation of error message:

"Storage is blocked for this account. Check that the account has permission to read registered app names and is linked to an active developer subscription."

The original text is an error in the window (which has no number and can't even be copied). I had to manually type the text and use text recognition systems on images

"Хранилище заблокировано за эту учетную запись. Проверьте, имеет ли учетная запись разрешение на чтение зарегистрированных имен приложений и связана ли она с действующей подпиской разработчика."

It's terrible that there's no support (via email or a ticket for individual developers), and the problem hasn't been resolved for over a month.

How can I solve this strange problem? And make troubleshooting easier—add the error number to the window, make it possible to copy the text, and show where exactly to go to resolve this issue. This problem just popped up. Nothing changed before it appeared. It's all terrible.

  • Visual Studio has been updated - Microsoft Visual Studio Professional 2026 (64-bit) - Current Version 18.9.12120.119
  • Edition Windows 10 Pro Version 22H2 Installed on ‎4/‎9/‎2026 OS Build 19045.6466 Screenshot 2026-09-01 092507
Microsoft Partner Center API
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