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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
System message = Something went wrong
These details follow:
UTC Date: 2026-08-31T23:25:34.884Z
Client Id: 073FF37A61014BB4832211B9299873B0
Session Id: 35ee5c61-4d9a-417d-9dfd-b1e28b971a3e
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: CH0P223CA0002
reqid: 464c9a64-6294-73df-b64d-b294234d47b6
cv: 5cfKNXBWzJyIP42OVpDWZB.3.1.1
Sending, receiving, and organizing email in Outlook.com
There is something wrong with the mailserver. (For outlook.com accounts also.)
https://status.cloud.microsoft/
Exchange Online:
-Users may be unable to connect to, or experience degraded functionality, with Exchange Online. All connection methods are affected.
Issue appears to have been resolved as I'm once again able to successfully open outlook email and am also now receiving mail. Have no idea as to how this issue was resolved but I'm thankful to all that made it happen.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
any update, or timeline for resolution?
Resolution has been implemented. Don't know what it was but all is now well.
I have no idea, check the status page for updates: