email issues

Question

email issues

Edwin Romero 20

getting this error:

UTC Date: 2026-08-31T19:36:19.945Z
Client Id: 3AF8014CFBD443D08CF8894A5B34541B
Session Id: ae652b1e-74c7-433c-bb10-eea1a9c57994
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: PH8PR05CA0009
reqid: f19df0aa-4edb-bd9d-2a92-f24eda7e97a0
cv: M0IC+KM0T5LZNwNCQhSBur.3.1.1

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Answer 1

EmilyS_726 27,560 Volunteer Moderator

I think there's something going on Microsoft's end right now. I am seeing many people reporting this issue, but Microsoft has not announced this on their service status page. However, there's an active service incident report on the commercial side. It can be related. You can use Microsoft's X/Twitter account page to check for update

https://x.com/MSFT365Status/status/2094465993007378744

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