I can't access my email currently

Dan Sheill 60 Reputation points
2026-08-31T17:00:17.5866667+00:00

Please see the following error message:

UTC Date: 2026-08-31T16:57:21.551Z
Client Id: E6C0F97222DA40F3A765ED34EA3260C9
Session Id: 50bbec12-1665-41ea-9358-6c58b88fb679
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: CH2PR03CA0012
reqid: 68603b8a-fd0c-6350-a517-d33f80f27444
cv: 9+QnuMl1WUWWAMvSZqgtIl.3.1.1
Outlook | Web | Outlook.com | Email
0 comments
Answer accepted by question author
Gérard Oomens 131.3K Reputation points Volunteer Moderator
2026-08-31T22:15:16.1766667+00:00

There seem to be problems with the mailserver (Also for outlook.com users)

https://status.cloud.microsoft/

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Oldest
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.