AADSTS5000225: Tenant blocked due to inactivity

Amit M Vinayak 0 Reputation points
2026-08-31T16:18:06.63+00:00

Hi,

I am trying to submit an app to Microsoft App Store (tenant is associated with my Partner Center account, which contains an application currently undergoing certification) and wanted to check the Support/need help, when I ran into this. It gives me this error

The tenant 'Default Directory (ba0...-..-...-)' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

I tried clicking on Contact Support but it ends up in the same error loop. Can you help with this as this might cause an issue with the app store publish that I am almost through as I am using the same email address?

I also can't login to Azure to raise a ticket as it's the same issue when logging into Azure.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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