I'm at the test center to take a certification exam but there is nobody here

Miguel Zumbado 20 Reputation points
2026-08-31T15:02:39.97+00:00

I'm at the test center but there is no one here, it is closed

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AI answer

2026-08-31T15:02:54.3966667+00:00

If the test center is closed, associated exam appointments are automatically cancelled when the center closes.

Do this next:

  1. Check the certification dashboard to reschedule or cancel the exam: certification dashboard.
  2. If the appointment was cancelled by Pearson VUE, a refund should be issued.
  3. If an exam voucher was used, the voucher should be reinstated automatically so it can be used again to schedule another exam.
  4. If the refund is not received or the voucher is not reinstated, contact Pearson VUE support.
  5. For the latest status of testing centers, review testing availability information from Pearson Vue.
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