Identity Verification "Take Action" button redirects to microsoft-ppe.com — Forbidden error

Hello,

I am trying to complete Identity Verification for my Partner Center account

(Microsoft AI Cloud Partner Program) and I am stuck due to a portal bug.

Current verification status:

• Verification Started: ✅ Complete
• Email Verification: ✅ Complete
• Identity Verification: ⏳ In Progress / Pending Partner Action
• Employment Verification: Pending
• Business Verification: Pending

Issue:

When I click "Take Action" under Identity Verification, the portal redirects

me to partner.microsoft-ppe.com (Microsoft's internal pre-production/staging

environment), which then returns a "Forbidden" / "You don't have access to

this" error. I am signed in with my correct Partner Center account.

I have tried:

• Microsoft Edge (incognito)
• Chrome (incognito)
• Direct URL: partner.microsoft.com/dashboard/v2/account-settings/ organization/legalinfo/vetting/identity
• All result in the same PPE redirect

I cannot complete the AU10TIX identity scan or move forward in any way.

Could a moderator please advise how to get the identity verification flow

reset to the correct production environment?

Thank you