Reset Personal Azure MFA

Vysakh Deva Das 5 Reputation points
2026-08-30T05:00:30.11+00:00

I am trying to log into my personal Azure subscription. After the initial authentication, it asks for a code from Authenticator.

The Authenticator app shows 8‑digit codes, but Azure expects 6‑digit codes - Push notifications never arrive - “Use another verification option” doesn’t appear - The MFA reset page ([aka.ms/mfasetup]) only works for work/school accounts.

I tried clicking “I can’t use my authenticator app right now.” - Appears to be Azure MFA profile is likely stuck.

Need help to reset personal azure MFA for my account

Been going back and forth with MS support and attempted everything I could find without success. I need to gain access to my Azure account to manage resources, but not finding anyway out of this authentication issue. Can you assist?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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