The Windows 11 mouse cursor has turned into the Windows 98 one

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The Windows 11 mouse cursor has turned into the Windows 98 one

Eduardo Gnann 20

I am experiencing an issue with my mouse on Windows 11; after formatting the machine, the mouse cursor automatically switched to a Windows 98-style version. I’ve seen other users report that this error is caused by the KB5120998 update. I have already tried uninstalling it, using Advanced Startup, running sfc /scannow, and DISM.exe /Online /Cleanup-image /Restorehealth in the Command Prompt, and modifying settings via the Control Panel, but nothing has worked. I would like to know if there will be a fix for this update.

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Answer 1

Hello Eduardo Gnann,

I understand that after resetting Windows 11, your mouse pointer changed to an older Windows 98-style cursor. This behavior matches a known issue affecting Windows 11 24H2 and 25H2; it is still under investigation, and no fix date has been announced. User's image

Please note that this is a user-to-user forum, moderators and contributors, including external Microsoft employees, cannot directly change product features or access Microsoft’s back-end systems. Our role is limited to sharing technical guidance based on available information and experience.

If you are experiencing this issue, or a similar issue, please use Feedback Hub to file a report. The Feedback Hub can be opened anytime by pressing the Windows key and "F" while in the Windows environment. For additional information, see Send feedback to Microsoft with the Feedback Hub app. Your reports are helpful to the investigation. An update will be provided in Windows 11 release health page when more information is available.

Thank you so much for your patience and your understanding!