Slideshow not available after update

kloudnein 0 Reputation points
2026-08-29T17:34:39.3033333+00:00

After update to Windows 11 Pro 25H2 build 26200.9278 Slideshow cannot be selected in Windows Personalization. Dropdown menu immediately goes to Picture if Slideshow is selected.

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
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  1. Ian-T 10,695 Reputation points Microsoft External Staff Moderator
    2026-08-30T00:21:44.79+00:00

    Hi @kloudnein

    I understand how frustrating this is, especially since Slideshow worked correctly before the update.

    First, please check the folder that was previously selected for the slideshow. Windows may immediately revert to Picture if that folder was moved, renamed, or deleted.

    Try recreating the folder using the same name and exact original location, add at least one JPG or PNG image, and then select Settings > Personalization > Background > Slideshow again. This workaround has resolved the same behavior for several users.

    If the folder still exists and the issue started immediately after updating, build 26200.9278 was installed with the optional preview update KB5120998, released on August 27, 2026.

    Please feel free to try these steps:

    • Open Settings > Windows Update > Update history.
    • Select Uninstall updates.
    • Uninstall KB5120998, then restart the computer.
    • Test Slideshow again.

    Because this is an optional preview update, you can then avoid optional updates until a corrected cumulative update becomes available. Please also report the problem through Feedback Hub (Win+F) as well.

    Please note that this is a user-to-user support forum. Moderators and contributors cannot access accounts or Microsoft’s back-end systems. We can only provide technical guidance on reported incidents, requests and ideas 

    Thank you for your time


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