Wifi disconnect issue

Jay Hubb 0 Reputation points
2026-08-29T14:12:18.4466667+00:00

At startup my wifi icon appears then in less than a minute it turns off. I reconnect checking connect automaticly. After one or two disconnects it stays connected, w 10. I have unchecked power saving and continue to check it. I have had this issue for months. Thank you for your support, Jan

Windows for home | Windows 10 | Internet and connectivity
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  1. franco d'esaro 25,086 Reputation points Volunteer Moderator
    2026-08-29T15:00:24.3833333+00:00

    Hi Jay Hubb.

    Please specify your computer's exact model or motherboard model, or go to Start, type msinfo in the search box, and attach a screenshot of the System Information page.

    Right-click the Start button > Device Manager, expand Network Adapters, and post a screenshot.

    Make sure Windows 10 is updated to the latest version.

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  2. AI answer

    2026-08-29T14:12:31.98+00:00

    Since the power-saving setting was already unchecked and the issue still happens at startup, use this sequence:

    1. Run the Windows Network Troubleshooter
      Go to Start > Settings > System > Troubleshoot > Other Troubleshooters and run Network Adapter. Follow the prompts and check whether startup disconnects stop.
    2. Confirm the problem is only on this PC
      Test the same Wi-Fi network on another device. If other devices stay connected, the issue is likely on the Windows 10 device rather than the router or modem.
    3. Restart the modem and Wi-Fi router
      Restart both, then test again after Windows starts. If all devices have browsing issues, the router, modem, internet provider, or network equipment manufacturer may need to be checked.
    4. Verify the Wi-Fi adapter is present in Device Manager
      Open Device Manager and expand Network adapters. If the adapter is missing or disabled, Windows can hide Wi-Fi controls.
    5. Remove and reinstall the Wi-Fi driver
      In Device Manager > Network adapters, double-click the Wi-Fi adapter, open the Driver tab, select Uninstall Device, select Delete the driver software for this device, and confirm. Then restart the PC.
      This can restore normal behavior when the adapter or driver is causing repeated disconnects.
    6. Install the latest Windows and device updates
      If internet access is available, install the latest updates. If the issue started after an update or resume behavior changed, compare the current driver and firmware versions with the versions recommended by the device manufacturer.

    For this symptom specifically, Windows troubleshooting guidance also recommends checking whether the issue started after an update or resume, and collecting these checks if the problem continues:

    • netsh wlan show drivers
    • netsh wlan show interfaces
    • Confirm the WLAN AutoConfig (WlanSvc) service is running

    If Wi-Fi controls disappear entirely, that points more strongly to the adapter, driver, or WLAN AutoConfig service state than to the saved network profile.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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