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hello, ive previously enquired about this issue, however none of the solutions given had worked. whenever i launch elden ring, the game crashes after about 30 seconds.
when i check event viewer, it doesnt say anything for the timestamp in windows logs>application, security or setup. it only says 'File System Filter 'EasyAntiCheat_EOSSys' (Version 10.0, 2026-03-11T10:46:43.000000000Z) unloaded successfully.' in system.
I have tried repairing EAC, however attempting to open the application in order to fix it only results in it closing in 0.5 seconds. i have tried sfc /scannow and it worked for about 3-4 days, but then the game started to crash again. i have deleted and reinstalled the game twice, and have tried a windows clean boot. the update and patches they released today have not fixed it either.
the only logs in event viewer for the launch/crash timestamp are as follows;
launch : File System Filter 'EasyAntiCheat_EOSSys' (10.0, 2026-03-11T10:46:43.000000000Z) has successfully loaded and registered with Filter Manager.
crash : File System Filter 'EasyAntiCheat_EOSSys' (Version 10.0, 2026-03-11T10:46:43.000000000Z) unloaded successfully.
Hello,
Welcome to the Microsoft Windows Community.
Good morning. We need you to provide your device specifications, including the make and model of your graphics card. Press Win+R, paste the command msinfo32, and press Enter. Take a screenshot and share it.
We look forward to your reply...
Hello,
Thank you for the information. I have analyzed your device's specifications and identified two issues:
1. Your computer does not meet the requirements for Windows 11; it has a 4th-generation CPU and lacks active Secure Boot and TPM. Windows 11 requires devices with an Intel CPU of the 8th generation or newer, with these security features enabled by default. Under Microsoft's policies, your device is also ineligible for support via forums, chat, or phone due to this system incompatibility. The recommendation in this case is to reinstall Windows 10 and enable the Extended Security Updates (ESU) feature.
2. The game requires a minimum of an i5-8400 CPU or better; your 4th-generation i7 does not meet the minimum requirements set by FromSoftware. Consequently, there is no effective solution for running the game on your computer due to the CPU incompatibility.
We remain at your disposal should you have any further questions.
hello,
thank you so much for this answer, i appreciate the solution and will take it into account.
if i may ask, how come this game (and numerous others) have been running well, until now, despite these issues? considering ive had windows 11 on this computer for a few years
Hello,
The fact that the game installed and ran successfully a few times does not change the official system requirements. Consequently, this or other errors may occur during a level, at the end of the game, or when a cutscene or level with demanding graphics fails to load. In your case, the logs indicate failures in the game's security mechanisms—which require Secure Boot and TPM to be enabled—though the specific cause of the failure could vary depending on the level or resource being accessed.
Hello,
Thank you for your kindness, for reaching out, and for providing feedback to the Microsoft Community. We are here to help! Have a great weekend!
