1
Open Device Manager (accessible by right clicking your Start Button)
Expand the Batteries section
For each device in that section:
Right click and choose Disable
Wait a second or two, then right click and choose Enable
Close Device Manager
Restart your laptop, then check if the battery is indicated as charging.
2
If not, I need some information about your laptop model and hardware.
Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.