Azure OpenAI deployment blocked by 715-123420 on Microsoft for Startups subscription - request RTFP/backend review

Hello Micro Extract,

Greetings! Thanks for raising this question in the Q&A forum.

Error 715-123420 is not a quota, RBAC, or capacity issue even though it surfaces at deployment time. It is a Risk and Trust Fraud Protection (RTFP) signal generated by Azure's backend fraud detection system. The platform has flagged the subscription's deployment activity as unusual, and this is a backend hold rather than something misconfigured on your side. That matches everything you have already validated: available capacity, RBAC, OIDC auth, and boundaries all being correct is expected, because none of those factors control whether RTFP flags a subscription.

This type of signal is common on newly created or recently upgraded subscriptions, including Microsoft for Startups enrollments, when there is a sudden change in deployment pattern, model type, or requested capacity that looks anomalous to the fraud detection model, even though it is legitimate usage. It cannot be resolved by retrying, waiting longer, changing regions, or recreating the resource, since the block is tied to the subscription's risk profile rather than the specific deployment call. Repeated retries can sometimes extend the review period rather than clear it, so you were right to hold off on further attempts.

Here is how to get this properly reviewed.

Do not retry deployment further. Continued attempts do not clear an RTFP hold and can add noise to the backend review.

Open an Azure Support ticket under the correct category. In the Azure Portal, go to Help + support > New support request, and select:

• Issue type: Subscription Management (not Technical, since this is not a service outage or configuration issue)
  • Problem type: Billing and Subscription Fraud or Subscription and account management, whichever is offered, referencing the RTFP flag
  Include full identifying detail in the ticket so the backend reviewer can locate the exact flagged events:

  - Subscription ID
  
     - Azure AI Foundry resource/account name and resource group
  
        - Region: Southeast Asia
  
           - Model and version: `gpt-5-mini`, version `2025-08-07`
  
              - Deployment type: GlobalStandard
  
                 - Timestamps of both failed attempts: `2026-08-26T02:33:02Z` and `2026-08-27T07:07:46Z`
  
                    - The exact error code `715-123420` and message text
  
                       - Any correlation ID, request ID, or trace ID returned in the deployment response, if you captured one
  
                       **Note your support plan.** If this is a Basic support plan, Subscription Management and billing-related requests are still accepted even without a paid technical support plan, so you should be able to file this without upgrading.
  
                       **Ask explicitly for RTFP/backend review.** State clearly in the ticket description that this is believed to be a false-positive fraud detection flag, not a quota request, so it routes to the correct backend team rather than a generic support queue.
  
                       **Avoid deleting or recreating the Azure AI Foundry resource** while the ticket is open, since resource churn can look like further anomalous activity and complicate the review.
  

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Best Regards,

Jerald Felix