Windows issue not responding app game and task manager

Question

Windows issue not responding app game and task manager

Austin Flash 63 20

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I plan play zenless zone zero. it not responding. I had no idea what going on. I bet microsoft fault didn't fix windows experimental channel problem

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Answer accepted by question author

CrazyKats 19,245 Volunteer Moderator

Hi Austin,

Please stick to 1 thread when asking

for help. Your other thread has been

closed.

Austin Flash 63 20 Reputation points

2026-09-06T01:29:09.2233333+00:00

26h2 experimental channel unknown error affect 3 game stop responding including task manager, not even repair won't help resolve problem. I had no idea what cause it

1 additional answer

Your answer

Austin Flash 63 20 Reputation points

2026-09-06T01:29:09.2233333+00:00

26h2 experimental channel unknown error affect 3 game stop responding including task manager, not even repair won't help resolve problem. I had no idea what cause it

Answer 1

Vikki-T 9,685 Microsoft External Staff Moderator

Hi Austin Flash 63,

I can understand how confusing when you’re experiencing this. Since both the game and Task Manager appear to stop responding, we should first determine whether the issue is limited to Zenless Zone Zero or affects Windows more broadly.

Could you please share your Windows edition, OS build, and Insider channel by pressing Windows + R, entering winver, and attaching a screenshot of the result? Also, did the problem begin after installing a particular Windows update or graphics driver?

In the meantime, please restart the PC, install any available Windows and graphics driver updates, and check whether other applications also freeze. If the issue occurs only with Zenless Zone Zero, please also verify or repair the game files through its launcher.

Because you are using an Insider Preview build, please report the behavior through Feedback Hub by pressing Windows + F and include the steps to reproduce it. This will allow the Windows team to review the diagnostic information. You can learn more here: Send feedback to Microsoft with the Feedback Hub app. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Vikki-T 9,685 Reputation points Microsoft External Staff Moderator

2026-08-28T07:32:06.7433333+00:00

Hi Austin Flash 63,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.
Austin Flash 63 20 Reputation points

2026-09-04T10:16:44.1833333+00:00

Vikki-T. 26340.9233. Fix it or update a bit higher. Not my problem not even resolve problem cause make more problem worst.
Austin Flash 63 20 Reputation points

2026-09-04T10:48:18.2566667+00:00

I figure microsoft fault didn't fix or update. Their problem now. Not even resolve problem won't help
Vikki-T 9,685 Reputation points Microsoft External Staff Moderator

2026-09-04T13:27:11.4966667+00:00

Hi Austin Flash 63,

I understand that you believe this issue is caused by Windows Insider Build 26340.9233 and that the suggested steps have not resolved it.

Please note that this is a user-to-user support forum. Moderators and contributors cannot directly fix or release updates for Windows Insider builds. The most effective next step is to report the issue through Feedback Hub by pressing Windows + F, selecting the option to reproduce the problem, and including your screenshots and build information. This will send the relevant diagnostic data to the Windows team for investigation.

If you have already submitted the report, you can share the Feedback Hub link here so others experiencing the same issue can upvote it.