login not working on mobile

Breanna Smith 0 Reputation points
2026-08-26T14:38:00.1366667+00:00

i can not login to a form if i try to open the link on my iphone but the on the computer it works fine

Microsoft 365 and Office | Microsoft Forms | For business
0 comments No comments

1 answer

Sort by: Newest
  1. Helen Luu 2,785 Reputation points Independent Advisor
    2026-08-26T15:38:38.3766667+00:00

    Hello @Breanna Smith

    I understand that you are having an issue when opening Microsoft Forms from your mobile device, while accessing the form on your computer works without any issue.

    In this situation, could you please let me know:

    • What is the error when you try to open the form? Could you please share a screenshot of the issue? Kindly blur any personal or sensitive information before sharing so I can better recognize and investigate the issue.
    • Are you opening the form using Safari? If yes, please try using another browser, such as Microsoft Edge or Google Chrome on your iPhone, and let me know if the issue persists.

    Does this issue happen to your colleagues as well, or is it only affecting you?

    Does the issue occur with all Microsoft Forms, or only with this specific form?

    These details will help me determine whether the issue is related to the form itself, the browser, or the mobile device environment.

    Please feel free to let me know if you have any updates on this issue.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.