Miracast connectivity issue "Couldn't connect."

Jairo Oudwater 20 Reputation points
2026-08-26T09:09:30.31+00:00

Hi, we are currently excperience a issue with miracasts in our company.

We are experiencing an increasing number of issues with Windows + K (Miracast) within our organization.

A few months ago, we started migrating our devices from SCCM to Intune. Since the beginning of this migration, the new Intune-managed laptops have had issues connecting to our wireless meeting room displays.

Initially, the problem only affected the Intune devices. However, we are now seeing that more and more SCCM-managed laptops are experiencing similar problems as well.

I have tried to troubleshoot it my self, with the help of copilot. But i can't find a solution.
I had found a Q&A from before that had useful information. but a rollback to OS build 26100 is not dueble for us.
(Link : https://learn.microsoft.com/en-us/answers/questions/5955935/miracast-connectivity-issue-on-windows-11-build-26)

Affected devices are primarily running:

  • Windows 11 Enterprise
  • Build 26200.9106
  • Intel Wi-Fi 6E AX211

Diagnostics

netsh wlan show drivers reports: Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

DxDiag reports: Miracast: Available, with HDCP

However, under the display adapter section DxDiag also reports: Miracast: Not Supported by Graphics driver

Symptoms

On older SCCM-managed laptops, Windows discovers multiple Miracast receiversUsing:

Get-PnpDevice | findstr /i miracast or Get-PnpDevice | findstr /i room

all rooms appear correctly. On newer Intune-managed devices running Build 26200.9106, only one miracast is discovered, while the other Miracast receivers are not detected at all.

Troubleshooting already performed

  • Wireless Display capability installed
  • Latest Dell BIOS installed
  • Latest Intel Wi-Fi driver installed
  • Latest Intel Graphics driver installed
  • Verified Miracast support using: netsh wlan show drivers
  • Verified DxDiag shows: Miracast: Available, with HDCP
  • Multiple devices tested
  • Issue reproduced on multiple users/devices
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Hoang Le 3,935 Reputation points Independent Advisor
    2026-08-26T11:39:55.21+00:00

    Hello Jairo,

    The issue is caused by a regression in Windows 11 build 26200.9106 where Miracast enumeration breaks due to changes in the graphics stack. Your Wi-Fi adapter is fine, but DxDiag showing “Miracast: Not Supported by Graphics driver” means the Intel graphics driver isn’t exposing Miracast correctly. This is why devices managed by both Intune and SCCM are now affected once they updated to the same build.

    The only mitigation you can apply is to install the latest Intel Graphics DCH driver package directly from Intel, version 31.0.101.5593 or newer. If you already have that driver and the issue persists, then it’s an OS-level bug with no registry or Intune policy workaround. Microsoft has acknowledged this regression, and the official guidance is either to roll back to build 26100 or wait for a servicing update. Since rollback isn’t feasible in your environment, you’ll need to monitor for the next cumulative update that addresses Miracast support.

    I hope you've found something useful here. If it helps you get more insight into the issue, it's appreciated to accept the answer. Should you have more questions, feel free to leave a message. Have a nice day!

    HL.

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  2. AI answer

    2026-08-26T09:09:59.0633333+00:00

    For this pattern, the most relevant supported checks are on the wireless, driver, firewall, policy, and event-log path rather than Intune vs. SCCM management itself.

    1. Confirm the receiver side is actually available for Miracast.
      • On Surface Hub, Miracast requires Wi-Fi to be turned on, even if the device is not connected to a wireless network.
      • If the receiver is a Surface Hub and it does not appear in Windows + K, check Settings > View as Admin > Network & Internet and verify Wi‑Fi is On.
      • If a previous session was closed incorrectly, sign in on the Surface Hub and end the previous session, then try again.
    2. Restart both ends to clear stale discovery state.
      • Restart the external device.
      • If the issue has worked before, restart both the external device and the receiver to reset the connection.
    3. Reinstall the Wi‑Fi adapter on an affected client.
      • Open Device Manager.
      • Expand Network adapters.
      • Right-click the Wi‑Fi adapter and select Uninstall.
      • Restart the device.
      • Then try reconnecting through Settings > Bluetooth & devices > Add device > Wireless display or dock.
      • This is specifically documented as a recovery step for wireless display connection failures.
    4. Verify both Wi‑Fi and graphics drivers are current on affected devices.
      • In Device Manager, check both Network adapters and the video/display adapter for updated drivers.
      • The documented Miracast troubleshooting guidance calls out both Wi‑Fi and video adapter drivers, plus firmware for the wireless display or adapter.
    5. Test whether Windows Firewall is blocking Miracast traffic.
      • The documented test is to temporarily disable the firewall and test projection.
      • If projection works only with the firewall disabled, add an exception for:
        • C:\Windows\System32\WUDFHost.exe
        • Allow inbound and outbound TCP and UDP connections, all ports
      • This changes security posture, so validate it through normal change control before leaving it in place.
    6. Check domain policy on affected corporate devices.
      • On a domain-joined device, run rsop.msc.
      • Review Computer Configuration > Windows Settings > Security Settings > Wireless Network (IEEE 802.11) Policies.
      • Open the wireless policy and check Network Permissions.
      • The documented setting to verify is Allow everyone to create all user profiles.
      • This is relevant because policy can block Miracast even when drivers and hardware report support.
    7. Collect WLAN diagnostics from affected and unaffected devices and compare them. Run these commands from an elevated Command Prompt: 
         netsh wlan show drivers
   netsh wlan show interfaces
   netsh wlan show networks mode=bssid
   netsh wlan show profiles
   netsh wlan show wlanreport
      Then compare:
      • adapter model, driver version, and driver date
      • visible networks / BSSID / band / channel
      • recent wireless session failures in the WLAN report
      • Event Viewer > Applications and Services Logs > Microsoft > Windows > WLAN-AutoConfig > Operational
    8. Check Miracast-related event logs on both sides.
      • Miracast events are logged to Wlanautoconfig on both the receiver and the external device.
      • The event log is the documented place to identify where the connection is failing.
    9. If the environment uses Miracast over Infrastructure, verify the network prerequisites.
      • TCP 7250 must be open.
      • Source and receiver must be connected to the same enterprise network via Ethernet or secure Wi‑Fi.
      • The receiver hostname must be resolvable in DNS.
      • If the receiver is on open Wi‑Fi, Miracast over Infrastructure disables itself.

    Given the symptom that newer devices discover only one receiver while older devices discover multiple receivers, the strongest documented areas to compare are:

    • WLAN driver state and version
    • firewall behavior
    • wireless policy / Group Policy results
    • WLAN-AutoConfig and Miracast event logs
    • network prerequisites for Miracast over Infrastructure, if used in meeting rooms

    The provided documentation does not identify Intune migration, build 26200.9106, or AX211 specifically as the root cause.

    References:

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