Cancel My Free Trial

Lucius Bell 0 Reputation points
2026-08-26T06:37:59.04+00:00

I signed up for a free trial for Miscrosoft Business. This product does not work for me because my business is not large enough to require all that the software offers. I want to cancel my free trial. How do I make that happen?

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Darren Bruce 1,315 Reputation points Independent Advisor
    2026-08-26T06:55:58.21+00:00

    Dear @Lucius Bel,

    If you signed up for a Microsoft 365 Business free trial, you can cancel it at any time to prevent future charges.

    Here is steps to cancel the trial

    1. Sign in to the Microsoft 365 Admin Center
    2. Navigate to Billing > Your products (or Subscriptions).
    3. Select the trial subscription.
    4. Choose one of the following options:
      • Turn off recurring billing to prevent the trial from automatically converting to a paid subscription.
      • Cancel subscription if that option is available.
    5. Follow the on-screen instructions to complete the process

    For more detailed information Cancel your subscription in the Microsoft 365 admin center

    Additional information

    • If no payment method is associated with the trial subscription, you can allow the trial to expire and you will not be charged.
    • If the subscription was purchased through a Microsoft Partner or reseller, you may need to contact that partner directly to request cancellation.

    I hope information above meet your expectations, feel free to reach out if you have any other questions.

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread

    Was this answer helpful?

  2. AI answer

    2026-08-26T06:38:17.1+00:00

    For a Microsoft 365 Business free trial, cancel it by turning off recurring billing in the Microsoft 365 admin center. That stops future charges, and the trial then expires at the end of the trial period.

    Steps:

    1. Sign in to the Microsoft 365 admin center with the admin account for the trial.
    2. Go to Billing.
    3. Open the subscription or product details for the trial.
    4. Turn off recurring billing.

    Important details:

    • If recurring billing is not turned off, the subscription is automatically charged after the one-month free trial ends.
    • If the trial does not have a payment method associated with it, it can simply be allowed to expire and no charge is made.
    • If the subscription was bought through a partner, contact the seller or partner to help cancel it.
    • After cancellation or expiration, Microsoft 365 can still be used until the end of the free trial period.

    If this is a consumer Microsoft 365 trial instead of a business trial, sign in to https://account.microsoft.com/services, find the subscription, and:

    • select Cancel if that link appears, or
    • if Turn on recurring billing appears, recurring billing is already off and no further action is needed, or
    • if Paid with shows None, the trial ends on the Expires on date and no charge is made.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.