How to get rid of primary user on my PC who has deceased.

If access to the deceased account is still available, the simplest path is to stop using that account on the PC and use an account that belongs to the current owner.

1. Create a new local administrator account on the PC:
   • Go to Settings > Accounts > Family & other users.
   • Select Add account.
   • Select I don't have this person's sign-in information.
   • Select Add a user without a Microsoft account.
   • Create the account, then select it and change Account type to Administrator.
2. Sign out of the current account and sign in to the new administrator account.
3. Copy personal files if needed:
   • Open File Explorer.
   • Go to C:\Users.
   • Copy needed files from the old profile folders such as Documents, Pictures, Desktop, and Downloads into the new profile.
   • Do not copy AppData unless there is a specific reason, because it can cause profile issues.
4. Remove the old account from the PC.
   • Go to Settings > Accounts > Family & other users.
   • Select the old account and choose Remove.
   • This deletes that account and its local profile data from the PC. Back up anything needed first.
5. After that, use the current Microsoft account for Microsoft services and subscriptions on the PC.

If the goal is access to the deceased person’s Microsoft account itself, Microsoft generally does not provide account information to non-account holders for privacy and legal reasons. If the credentials are known, the account can be closed directly. If access is not available, Microsoft states that the account closes automatically after two years of inactivity, and subscriptions should be stopped through the bank or card provider if needed.

The provided context does not include a supported Windows Home method that designates a consumer PC “primary user” in the same way as Intune-managed corporate devices. The supported consumer path in the context is to move the PC to an account controlled by the current owner and remove the old one.

• Manage User Accounts in Windows
• Accessing Outlook.com, OneDrive and other Microsoft services when someone has died
• How to change the Microsoft Account owner for my Windows PC without Microsoft account access - Microsoft Q&A