Hello
I don't think I can straight up give you the solution, but I hope you don't mind me reviewing a few things first.
Can you launch powershell, and run this command:
Get-NetAdapter | Select Name, Status, LinkSpeed
Then share a screenshot of the result please.
Next, Please type cmd in the search on the taskbar. Don't press enter key yet. Instead, choose "run as administrator" to launch Command Prompt. Then run this command
netsh interface tcp show global
Share another screenshot please. Thanks!!