Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
For Microsoft Teams support, the documented paths are:
- If this is a business or admin-managed Teams environment, use the Microsoft 365 admin center or the Teams Admin app to request contact from support:
- Open the Microsoft 365 admin center and use Help & support.
- Or open the Teams Admin app in Teams, select Support, search for the issue, then select Contact Support.
- For Microsoft 365 for business phone support, the current phone numbers are maintained on the global phone numbers list. If a country or region is not listed, use a neighboring country/region or the United States support phone number.
- The United States support numbers listed are:
- 855 270 0615
- 800 865 9408
- 800 642 7676
- 305 418 9136
- If support is contacted from a number not registered with the organization profile, Microsoft uses a PIN-based verification sent to the registered email or phone number in the Microsoft 365 admin center profile.
If the issue is specifically with Teams Phone number management in Canada, additional assistance is handled through the TNS Service Desk, and number acquisition or porting requests can be submitted through the Teams Admin Center.