How to fix Some Of These Are Managed By Your Organization on personalization settings

Question

How to fix Some Of These Are Managed By Your Organization on personalization settings

Mandy Lewis 5

I have a personal computer for which I use for school and work purposes. Recentally my personalization settings have been grayed out and unable for me to change, specifically my background. My windows is logged on under my personal account and my school account does not seem to be linked. I am unsure how to fix this issue.

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Answer 1

Hi Mandy Lewis,

Since the issue appears to be related to Personalization settings, I also recommend testing with a new Windows user account:

Open Settings > Accounts > Other users.
Select Add account.
Choose I don't have this person's sign-in information > Add a user without a Microsoft account.
Create a temporary local account and sign in to it.
Check whether you're able to change the desktop background from Settings > Personalization > Background.

If the new account works normally, that would suggest the issue may be limited to your current Windows profile rather than Windows itself.

Additionally, could you share your Windows version and build number? You can check this by pressing Win + R, typing winver and sharing a screenshot or the version/build information shown in the About Windows window.

I hope these suggestions help. When you have a chance, please share the winver information and let me know whether the same behavior occurs in the newly created account.

If you have extra questions about this answer, please click "Comment".

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Clary-N 15,730 Reputation points Microsoft External Staff Moderator

2026-08-27T08:53:18.3966667+00:00

Hi Mandy Lewis,

May I know if you have got any chance to check my answer?

I am glad to help if you have any other questions.

Answer 2

If this is a personal PC, first check whether a work or school connection is still attached:

Open Settings.
Go to Accounts > Access work or school.
If a school or work account appears there, select it and choose Disconnect.
Restart the PC and check whether Personalization settings are available again.

If no work or school account is listed, or the message remains after disconnecting, stale policy settings may still be applied.

Warning: The next step deletes Windows policy registry keys. Incorrect registry changes can affect system behavior. Restart after completing the commands.

Open Command Prompt as Administrator.
Run these commands one at a time:

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKCU\Software\Policies" /f
reg delete "HKLM\Software\Microsoft\Policies" /f
reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate" /f
reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKLM\Software\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate" /f

If any command fails, continue with the next one.
Restart the PC.

If the device is still connected to a school or work account in Access work or school, or the account appears there again after restart, the device may still be managed and the restriction can be enforced by organizational policy.

References: