Hi S F
Xodo PDF Reader is a third-party application, not from Microsoft, so detailed troubleshooting and account/subscription support would need to come from Xodo.
Since you are using Windows, you can try:
- Update Xodo to the latest version.
- Repair or reset the app from Settings > Apps > Installed Apps > Xodo > Advanced options.
- Reinstall the application.
- Check Windows Event Viewer for application errors when the timeout occurs.
If the issue persists, please contact Xodo Support, as they can investigate application-specific launch and subscription-related issues.
Hope you'll get this sorted out!
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