An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Hello @Kevin Xie
Based on the testing you have already done, it seems unlikely that this is a client-side configuration issue.
The key evidence is:
- The deployment exists and shows it succeeded.
- The same resource/key works with other deployments.
- The text-embedding-3-small model provides the embeddings operation.
- The deployment name is resolved via another route, but the request to/embeddings returns a 404 DeploymentNotFound error.
- The issue has persisted for over two hours.
This suggests a problem with how the control plane and data plane are being deployed. However, we can't verify from the customer's end whether the issue is specifically due to EU data-zone registration, since Microsoft doesn't make that internal state available.
I won't delete and recreate the deployment at this stage since you already have the request ID and timestamp, which will be useful evidence for Microsoft when tracing the issue.
Request ID: 6235c334-1db0-4f61-8e2f-5bdba58b64e8
Region: Sweden Central
SKU: DataZoneStandard
Model: text-embedding-3-small
Error: 404 DeploymentNotFound
I suggest you take this up with Microsoft Support or the Azure OpenAI product team and ask them to check why the successful deployment isn't available via the embeddings data plane.
Microsoft reference:
Azure OpenAI REST API – Embeddings
Since you have already carried out the isolation, I don't believe that any further troubleshooting on the client side would be of much use until Microsoft looks into the service-side deployment status.
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