Polls missing on ribbon

Question

Polls missing on ribbon

Cheryl M 5

I sent out several scheduling polls today. When I click on the view all your polls button in the email from a response it just opens outlook in the cloud. I have been searching for the planner access to these polls and I cannot find it. I have the polls app in the additional apps button but nothing but the Scheduling polls button appears.

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2 answers

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Answer 1

Hi Cheryl,

Regarding your concern, this is likely expected behavior, as Scheduling Polls aren’t managed through Microsoft Planner. Based on Scheduling Poll organizer dashboard | Microsoft Support and Access Scheduling Poll | Microsoft Support, the View all your polls link will open the web-based Scheduling Poll organizer dashboard, so the fact that Outlook opens in your browser is normal.

You can access your poll dashboard directly by signing in with the same Microsoft 365 account that created the polls, then accessing https://outlook.office365.com/findtime/dashboard. The dashboard should display sections including Open, Completed, Canceled, and Expired polls. Deleted or unsent polls won’t appear.

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Hendrix 990 Reputation points Independent Advisor

2026-08-25T22:43:39.3+00:00

Good day Cheryl,

Have you reviewed the provided answer? Please let me know if there are any updates.

Answer 2

Cheryl M 5

It did not work I can only see some things in the classic view and others only in the new view...it is very strange but I can work with it.

Hendrix 990 Reputation points Independent Advisor

2026-08-26T22:49:41.17+00:00

Hi Cheryl,

It's good news that you can still work, and it doesn't cause big problems with your daily workflow.

May I confirm whether you mean that you cannot consistently view and manage all Scheduling Polls within one Outlook interface? Do you refer to classic view and new view as Classic Outlook and New Outlook?

Based on what you shared, I see that some Scheduling Poll information or controls are visible in Classic Outlook, while other information or controls are visible only in New Outlook.
Cheryl M 5 Reputation points

2026-08-27T12:16:28.5266667+00:00

Yes that is correct. Currently I cannot see the Scheduling polls in the classic but can in the new. I can see the polls add on in the classic but not the new. When I searched for the results of the three polls I sent in the new there was none to be found except in the automated emails. I have a feeling it is something to do with the way our IT set things up.
Hendrix 990 Reputation points Independent Advisor

2026-08-27T21:23:41.67+00:00

Hi Cheryl,

Thanks for your clarification.

Based on what you shared, the three Scheduling Polls you created in New Outlook cannot be found through the organizer dashboard or Outlook search, and you can access their results only through the automated response emails. It's a relief that there is still a viable temporary workaround, so please retain the automated response emails because they provide direct access to each poll.

In the meantime, I have tried reproducing the situation on my side, but I cannot gather more details or insights related to this unexpected behavior. That said, as the best next step, I would recommend contacting your organization’s IT administrator for further assistance. If needed, they can help you create a support ticket with Microsoft Support if the issue needs more advanced diagnosis.

In case you do not know who your IT admin is, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support