Spam pop-ups are often caused by browser pop-ups, website notifications, malicious ads, or extensions. In Microsoft Edge, the pop-up blocker is turned on by default, but these steps can help stop them:
- Turn on pop-up blocking in Edge:
- Open Microsoft Edge.
- Go to Settings > Cookies and site permissions > Pop-ups and redirects.
- Make sure Block (recommended) is enabled.
- If pop-ups still appear, update Edge:
- Open Settings > About Microsoft Edge.
- If an update is available, it installs automatically.
- Restart Edge if prompted.
- Turn off extensions to find the cause:
- Open Settings and more > Extensions > Manage extensions.
- Turn off all installed extensions.
- If the pop-ups stop, turn extensions back on one at a time to identify the problem extension.
- Block third-party cookies:
- Open Settings > Cookies and site permissions > Manage and delete cookies and site data.
- Turn on Block third-party cookies.
- Clear the browser cache:
- Clear browsing data in Edge to remove stored site data that may be contributing to the issue.
- Scan the device for malware:
- Use Windows Security or another anti-malware app.
- Do not run multiple anti-malware apps at the same time, because that can make the system slow or unstable.
- If a pop-up shows a phone number or claims the PC is infected, do not call the number.
- Microsoft error and warning messages do not include a phone number.
- These are commonly tech support scams.
Important limits:
- Website advertisements that are designed to look like pop-ups cannot be blocked by the Microsoft Edge pop-up blocker.
- Edge also does not prevent a pop-up from opening if a button or link on a webpage was selected.