Not able to login to azure portal due to tenant/subscription issue

ethan hunter 0 Reputation points
2026-08-24T05:12:42.09+00:00

I am not able to login to my azure account getting the below error

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '74658136-14ec-4630-ad9b-26e160ff0fc6' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

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  1. Gidado Mukhtar Balangoggo 90 Reputation points
    2026-08-24T05:26:52.0333333+00:00

    Your Azure account exists in one tenant, but you're trying to access an app registered in a different tenant.

    Try these;

    Option 1: Use the correct account (Fastest)

    You likely have multiple Azure accounts. Make sure you're logging in with the account that was added to the target tenant. Log out completely and try a different email.

    Option 2: Add yourself as an external user

    If you need to use that specific account, an Azure admin in the 'Microsoft Services' tenant needs to:

    Go to Azure Portal — Entra ID —Users — + New external user

    Add your email address

    Assign you to the app/subscription

    Option 3: Check your subscription/tenant

    If you just created an Azure account, verify:

    Go to portal.azure.com

    Click your profile

    Confirm which tenant is selected

    Switch tenants if needed (Directories dropdown)

    Quick test: Open an Incognito window and try logging in with a different Azure account. If it works, use that account going forward.

    Hope this helps

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