OneNote drawing on the ipad is not aligned on the computer windows

2026-08-23T06:17:46.2566667+00:00

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I am experiencing a problem with OneNote where my handwritten notes on my iPad are not aligned correctly when I open the same notebook on my Windows computer.

The notes appear correctly on Windows, but on my iPad the handwriting has shifted and changed position, including notes that I wrote long ago. It seems like the layout has changed on the iPad/iOS

version, while the Windows version has remained in the original position. Because of this, I can no longer write or continue editing my notes properly across both devices. Everything worked perfectly about two months ago. The issue only started recently, around the start of this semester, even though I have not changed how I use OneNote.

I think the problem may be related to the iPad or a recent iOS/OneNote update because even my older handwritten notes have moved on the iPad, but they have not changed on Windows.

I have already tried syncing all of my notebooks, checking the OneNote web version, and updating both the OneNote app and my devices, but none of these steps resolved the issue

Could you please investigate this issue and let me know if there is any way to fix it?

Microsoft 365 and Office | OneNote | For education | iOS
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  1. Hani-Ng 1,130 Reputation points Independent Advisor
    2026-08-23T06:39:06.8766667+00:00

    Hi Pamika Sriratanakamon (Student)

    From the images, I can see that the handwritten ink annotations are positioned differently between devices. In particular, several handwritten notes and markings appear shifted relative to the underlying image/content on one device, while the layout remains aligned on the other device. Since you mentioned that both recently created and older handwritten notes are affected, this suggests the issue may be related to how the page is being rendered on the iPad rather than a synchronization problem with the notebook data itself.

    To better understand you situation, could you please provide the following information:

    • Which version of OneNote is installed on the iPad? (Open OneNote > Settings > About)
    • Which version of iPadOS is currently installed?
    • Does the issue occur in all notebooks or only specific notebooks or on all pages or only pages that contain inserted images/PDF printouts?
    • If you create a brand-new page and insert an image, then add handwritten ink on both devices, does the new page also become misaligned?

    As an initial troubleshooting step, here are some steps you can try on the iPad:

    • Force close OneNote > Restart the iPad.
    • Sign out of OneNote and sign back in > Create a backup of any important local content > Delete and reinstall the OneNote app from the App Store.
    • Open the notebook again and allow a full sync to complete.

    Because the notebook displays correctly on Windows while the ink appears shifted on iPad, and because previously created notes have also changed position on iPad, this may be related to a recent rendering or scaling change in the iOS version of OneNote. If multiple users report similar behavior, it could indicate a product issue that requires investigation by the OneNote engineering team.

    I hope this information helps and look forward to your response.


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