A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Hi Pamika Sriratanakamon (Student)
From the images, I can see that the handwritten ink annotations are positioned differently between devices. In particular, several handwritten notes and markings appear shifted relative to the underlying image/content on one device, while the layout remains aligned on the other device. Since you mentioned that both recently created and older handwritten notes are affected, this suggests the issue may be related to how the page is being rendered on the iPad rather than a synchronization problem with the notebook data itself.
To better understand you situation, could you please provide the following information:
- Which version of OneNote is installed on the iPad? (Open OneNote > Settings > About)
- Which version of iPadOS is currently installed?
- Does the issue occur in all notebooks or only specific notebooks or on all pages or only pages that contain inserted images/PDF printouts?
- If you create a brand-new page and insert an image, then add handwritten ink on both devices, does the new page also become misaligned?
As an initial troubleshooting step, here are some steps you can try on the iPad:
- Force close OneNote > Restart the iPad.
- Sign out of OneNote and sign back in > Create a backup of any important local content > Delete and reinstall the OneNote app from the App Store.
- Open the notebook again and allow a full sync to complete.
Because the notebook displays correctly on Windows while the ink appears shifted on iPad, and because previously created notes have also changed position on iPad, this may be related to a recent rendering or scaling change in the iOS version of OneNote. If multiple users report similar behavior, it could indicate a product issue that requires investigation by the OneNote engineering team.
I hope this information helps and look forward to your response.
If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread.