A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
My previous Mac synced data to the cloud, but that device was lost. After logging into my account on a new Mac, I found all my data was empty.
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How to Recover Lost OneNote Data (Account: [REMOVED PII]@qq.com)
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
My previous Mac synced data to the cloud, but that device was lost. After logging into my account on a new Mac, I found all my data was empty.
PII caution: Please note that this is a public forum for users. Please do not post any private information here for your privacy and security.
Hello fang ping,
I’m sorry you’re dealing with this. If OneNote is empty on the new Mac, the notebooks may be under another Microsoft account, closed rather than deleted, or the previous Mac may not have completed its final cloud sync.
Please try the options below:
It may also be worth checking the OneDrive Recycle bin. However, if the notes do not appear anywhere online, they may have remained only on the lost Mac and might no longer be recoverable.
I hope one of these steps could help. Thank you so much for your patience and your understanding!