Minecraft account gone from Microsoft account

Emma 0 Reputation points
2026-08-23T00:40:50.0566667+00:00

Hello,

I have just tried to play minecraft, and when I log into my microsoft account it is not showing up, and is prompting me to buy minecraft for my mac. I know this is the correct account, and I still have the email from migrating my mojang account to a microsoft account in 2022. The minecraft account was origially purchased in 2012. Please help on how to get it connected back.

Microsoft Edge | Profile, sync, and sign in | MacOS
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  1. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-24T13:53:39.12+00:00

    Please open this link and follow the provided steps by Minecraft Support.

    Minecraft Support link: https://help.minecraft.net/hc/en-us/articles/27201635294861-Troubleshooting-Minecraft-Sign-in-Issues

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  2. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-23T15:44:34.0633333+00:00

    Once you bought it on your account there will be a record under Order History. (check all accounts that you have) Have you checked your Order History?

    You nee to check that 2022 migration email for:

    • the Microsoft account/email address it says the Mojang account was migrated to
    • your old Minecraft username
    • any migration confirmation/details
    • the date of the migration.

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  3. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-23T02:04:35.31+00:00

    Hi!

    Welcome to the Microsoft Q&A forum.

    You need to sign in to your Microsoft account and open your Order History. This is where you will see if Minecraft is really attached to that account that you are using. (check all possible emails that you have)

    If the Minecraft purchase/migration is not shown there, the migration may have been completed to a different Microsoft account than the one you're currently using, even if the email address looks familiar.

    Also, can you tell me when was the last time that you played Minecraft?

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