Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Microsoft for Startups onboarding blocked: LinkedIn BadRequest (Conflict) and AADSTS16000 prevents support
Hello,
I am trying to complete a new Microsoft for Startups onboarding without a referral code for a registered company, using a newly created personal Microsoft account with no previous Azure subscription.
The following happens:
Signing in succeeds and the Microsoft for Startups dashboard initially offers Azure credits.
Selecting “Verify with LinkedIn” returns: {"error":{"code":"BadRequest","message":"BadRequest (Conflict)"}}
After returning to the dashboard, it states that the account cannot be used for Microsoft for Startups credits.
Opening Help + Support then fails with AADSTS16000/AADSTS50020. The account does not exist in the “Microsoft Services” tenant and cannot access Microsoft_Azure_SupportPortalExtension.
I reproduced the issue in a completely new Safari profile with only the intended Microsoft account signed in. Cross-site tracking was already disabled.
Because the Azure Support extension produces the same tenant error, I cannot submit an official support request through the portal.
Could a Microsoft moderator please escalate this to the Microsoft for Startups onboarding/account-provisioning team and ask them to review or reset the LinkedIn verification mapping and onboarding state?
I can provide the Microsoft account, screenshots, Trace IDs, Request IDs and Correlation IDs privately.
Thank you.