Azure DevOps cannot detect my active Azure for Students subscription when creating a new organization

Yes. An Azure for Students subscription is a supported subscription type for creating an Azure DevOps organization.

For this specific symptom, the documented causes and fixes are:

1. Refresh the directory sign-in token in Azure portal This is the most common cause, especially in cross-tenant scenarios.
   • Sign in to the Azure portal.
   • Select Settings.
   • Select All Directories.
   • Find the directory that owns the Azure for Students subscription and select Switch.
   • Complete the sign-in prompt again.
   • Return to Azure DevOps and try creating the organization again.
2. Confirm subscription prerequisites Verify that:
   • The subscription is in the Azure public cloud.
   • The subscription is not disabled or past due.
   • Access is at least Contributor or Owner. In this case, Owner already satisfies that requirement.
3. If the subscription still does not appear, check for token/cache issues Azure DevOps can keep an old cached token.
   • Sign out of Azure DevOps Services and sign back in.
   • Clear browser cache and cookies.
   • Retry the organization creation flow.
4. If many subscriptions are associated with the account Azure DevOps subscription pickers can omit some subscriptions when more than 50 Azure subscriptions are associated with the account. In that case, use a separate native Microsoft Entra user in the subscription’s tenant with the required permissions, then sign in with that user and create the organization.

Also note:

• Azure DevOps organization creation must be done manually through the web portal.
• A new organization includes free tier benefits, but an active Azure subscription is required to create new organizations.

• Billing FAQs
• Create an organization
• Troubleshoot Azure Resource Manager service connections