lack of something delays me when I know what I need

Hello Margarito Hernandez,

Welcome to Microsoft Q&A forum.

Usually, you can directly upgrade your Copilot license, even if it is from third party, depends on what type of subscription you are in. If you are using individual plan, you can upgrade it by going to this link.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. So in this case, you can go to Microsoft Support if you still need to cancel the active plan.

• Type Live chat in the search box. 
• Now click Get help, and Select Contact Support or Sign in to contact support below. 
• Go to the Products and services tab, and choose Other products
• On the Category tab, choose Billing and Account Profile questions 
• Go to Confirm. 
• You can now choose the option of Chat with a support agent on your web browser. 

Thank you for your understanding.

I NEED TO CANCEL ONE AND UPGRADE TO ANOTHER