Microsoft for Startups Business Verification Failed – No Option to Reapply or Contact Program Support

My Microsoft for Startups account has successfully received the initial $1,000 Azure credits, and the credits are currently active. However, my startup business verification was unsuccessful, and the portal only shows “Check verification status” with the message “We couldn't verify your startup.”

My startup is a legally registered, privately held, for-profit Canadian company, and I can provide incorporation and business verification documents.

I would like to contact Microsoft for Startups Program Support to understand why verification failed and request a review/resubmission. However, the “Your Microsoft Team” / “Get Program Support” option is missing from my Microsoft for Startups Overview page. Going through Azure Support instead redirects me to paid support plans.

How can I contact Microsoft for Startups Program Support or request that my business verification be reopened for resubmission without purchasing an Azure paid support plan?