Using New Outlook on Windows for professional communication and productivity
Hi Daniella,
In Outlook, changing the From address only changes who the message will appear to come from. It does not change the mailbox in which Outlook stores the draft. That explains why when you compose from your own Outlook session, Outlook commonly saves the message in your Drafts folder, even when your boss is selected in the From field.
Therefore, if you want to save the message in your boss's draft, you can add your boss account into your Outlook as second delegated mailbox account and you can do either:
1/ Manually save the draft to your manager’s drafts folder
- While composing the email (ensure the "From" field is set to your manager’s address), click File > Save As.
- In the Save dialog, navigate to your manager’s mailbox and select the Drafts folder > Save. This ensures the draft is stored directly in their mailbox.
2/ Compose and save to your drafts, then move it
- Compose the email as usual and then it will auto-save to your Drafts folder.
- When ready, drag and drop the draft into your manager’s Drafts folder in the folder pane.
- Alternatively, right-click the draft, choose Move > Other Folder, and select the Drafts folder of your boss mailbox
In case your manager agrees and the workflow allows, there are a workaround of using a shared mailbox. A shared mailbox will simplify draft management as drafts composed from a shared mailbox are saved directly in that mailbox’s Drafts folder.
Note: This is not suitable for personal mailboxes and requires setup by your IT administrator.
Hope this information will help you move forward smoothly. If you have any questions, please don’t hesitate to reach out in the comments of this post. I'm happy to assist you further.
Thank you for your patience and understanding.
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