Upon new MS365 install I cannot set a save to my location in file -options-save

Thank you for letting me know.

I suggest uninstalling all Office apps first, then reinstalling them via the Services and Subscription page.

Before installing, it’s a good idea to uninstall all existing versions of Office to avoid conflicts. 

Here’s how:

• Open the Control Panel > Programs > Programs and Features.
• Look for any version of Microsoft Office or Office apps, right-click, then choose Uninstall. Please uninstall all Office apps.
• Once that’s done, restart your computer just to be safe.

Then, to reinstall Microsoft Office:

• Go to https://account.microsoft.com/services again.
• Sign in using the same Microsoft account linked to your license.
• Find your Microsoft 365 Subscription and click the "Install". 
• That will download the installer for the Office apps, just run it and follow the steps.

If anything’s unclear or the "Install" option still doesn’t show, feel free to let me know. I’ll be happy to walk you through it!

Let me know how it goes.

Thanks!

Thanks for the additional details.

Before changing anything further, I’d like to confirm the Microsoft 365 license on this PC.

1. Where did you purchase Microsoft 365: directly from Microsoft, or from a retailer/PC manufacturer?
2. Please sign in here using the same Microsoft account used in Word and Excel: https://account.microsoft.com/services Do you see your Microsoft 365 subscription listed there? If yes, what exact subscription name does it show?

Click "Add comment" to let me know.

Thanks!