Will not login on iphone app

Sarina Shrivastava 5 Reputation points
2026-08-20T01:03:01.13+00:00

Everytime i try to login to my group me app on my phone it lets me login through my gmail and veryify pin and then stays at the logging in page. I know my account works cause i can login on my computer, but it is not working and will not log in. i have deleted the app, turned off my phone, and dont know what to do. i need to login for school

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

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  1. IGYQ 22,045 Reputation points Independent Advisor
    2026-08-20T02:00:15.94+00:00

    Hi!

    Welcome to the Microsoft Q&A forum.

    This appears to be a current GroupMe sign-in issue, rather than a problem with the user's account(iOS issue since your account is working on another device)

    Please refer to this link: https://support.microsoft.com/en-us/groupme/groupme-log-in-issues

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  2. AI answer

    2026-08-20T01:03:13.8933333+00:00

    Since the account works on the computer and the iPhone app gets stuck after Gmail sign-in and PIN verification, try this order:

    1. Force-close GroupMe and reopen it. Do not leave it in the background; fully close it first.
    2. Update GroupMe to the latest version from the app store.
    3. Try signing in on the web at groupme.com. If web sign-in works, the issue is isolated to the iPhone app.
    4. Reinstall GroupMe, then sign in again.
    5. If the app is still stuck, check whether anything on the phone is interfering with the app. A reported case showed a parental control app blocking GroupMe sign-in on iPhone.
    6. If sign-in still fails, reset the password at forgot_password, then try again. Also check the spam or junk folder for the reset email.
    7. If none of that works, contact GroupMe support with the phone number and any email addresses used on the account.

    Because GroupMe is currently investigating sign-in failures for some users, this can also be part of the problem.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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