BSOD DRIVER_POWER_STATE_FAILURE

Yagy 40 Reputation points
2026-08-19T19:24:12.8+00:00

Would appreciate any help!

My Specs:
System Model: Victus by HP Laptop 16-e0xxx
Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz
System type: 64-bit operating system, x64-based processor
RAM: 2x16GB Kingston 3200MHz
DiskO: KINGSTON SNV2S1000G, 932 GB, SSD (NVMe)
Disk1: SK hynix PC711 HFS512GDE9X073N, 477 GB, SSD (NVMe)
GPU 0(APU): AMD Radeon(TM) Graphics, 512MB DDR4 1600Mhz
GPU 1: NVIDIA GeForce RTX 3060 Laptop GPU, 6144 MB GDDR6
Board: HP 88EE 80.73
OS: Windows 11 Home, Version 25H2, build 26200.9168

Dump files on Google Drive: Drive

Windows for home | Windows 11 | Performance and system failures
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Answer accepted by question author
Jonathan Deives 81,190 Reputation points Independent Advisor
2026-08-19T21:38:44.97+00:00

The minidump files indicate that the cause of the BSOD is "amdacpbus.sys".

Please reinstall all audio and motherboard drivers from the manufacturer's website and see if the problem persists.

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  1. AI answer

    2026-08-19T19:24:30.6533333+00:00

    DRIVER_POWER_STATE_FAILURE bug check 0x0000009F means a driver is in an inconsistent or invalid power state, commonly during sleep, hibernation, or resume.

    For this specific HP Victus AMD/NVIDIA laptop scenario, the matching dump analysis points to amdacpbus.sys. The recommended fix is to download and install the latest AMD chipset and processor drivers from the computer manufacturer’s support site.

    Additional supported troubleshooting steps for 0x9F are:

    1. Check Device Manager for any device with an exclamation mark (!).
      • Open Device Manager.
      • Review device status and the Events tab in the driver properties for the faulting device.
      • Update the related driver if a problem is shown.
    2. Check Event Viewer for related system errors.
      • Open Event Viewer.
      • Review the System log.
      • Look for critical errors in the same time window as the blue screen.
    3. If the issue happens around sleep or wake, temporarily disable power saving features.
      • Open Control Panel > Power Options.
      • Temporarily disable sleep/hibernate-related power saving settings to see whether the crash stops.
    4. If hardware or firmware changed recently, test that path.
      • Remove or replace recently added hardware if applicable.
      • Check for an updated ACPI/BIOS or other firmware from the manufacturer.
      • Run the hardware diagnostics supplied by the system manufacturer.

    If the crash started after sleep, standby, or hibernation behavior changed, that aligns with the documented 0x9F pattern where a device blocks a power IRP or a power transition times out.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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