Vetting status Rejected, but Verification Summary shows "Program Not Found"

Farhang Kokabian 0 Reputation points
2026-08-19T11:48:27.4933333+00:00

enter image description hereOur Partner Center account's Legal Info page shows Vetting status: Rejected. There is no Fix now button anywhere on the page. When I open Verification Summary to review the rejection or find a way to reapply, it shows "Program Not Found — No current profile found for this program."

Separately, the Collaborate workspace shows "Unauthorized Verification," pointing back to the same Legal Info flow, which loops back to the same missing profile page.

We cannot find any workspace or ticket path specific to this issue. The standard Contact Support flow does not offer a relevant category for a rejected vetting status with no Fix now option.

Seller ID: 90983550

Partner ID: 6981518

Has anyone seen Verification Summary return "Program Not Found" after a rejection, and found a way to get this escalated to the internal vetting team?

Microsoft Partner Center | Other
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.